Sat, 27 Sep 2003

Fed up and Fee-ed Out

I'm so sick of bank fees I could scream. I've been a Wells Fargo customer for over 10 years. It's way past time to switch banks.

NetBank is probably where I'll land. Interest paid on checking, no fees for online bill pay, or any of the other services I typically use. They live on the Internet, like I do. Seems like a good match.

The straw that broke the camel's back was a $30 wire transfer fee. Wells Fargo quoted me $20 over the phone, but would not do the transfer by phone or fax. They insisted I show up in person at the bank. The local branch manager charged me $30.

Thinking (hoping?) she was wrong, I sent an e-mail inquiry requesting an adjustment if the branch was in error. Wells Fargo's reply sounded like some of the television commercials I've seen recently:

I researched the $30.00 wire transfer fee charged to your account…The fee for this type of wire is $20.00. Additionally, there is a $10.00 fee if a store banker assists with sending the wire.

I'll probably be hit with a $30 research fee for being fool enough to question the wire transfer fee.

Suck rocks Wells Fargo, you've sucked your last drop of my blood.

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